Your privacy
Privacy policy
Last updated:
This policy explains how hustlr handles personal information through this website and enquiries you send to us. It covers the website and initial contact; individual services, pilots, or payment providers may have additional privacy notices presented when you use them.
Information we receive
- Contact enquiries: your name, email address, message, and any other information you choose to include in the contact form.
- WhatsApp enquiries: if you message us, we receive the phone number, profile information, messages, and attachments that WhatsApp makes available to the recipient.
- Technical information: hosting and service providers may process your IP address, browser details, requested pages, and request times to deliver and protect the website.
Please do not send passwords, payment card details, identity documents, or other sensitive information through the website contact form.
How we use information
We use enquiry information to respond to you, arrange requested demonstrations, discuss services or partnerships, and follow up on your request. Technical information supports website delivery, troubleshooting, and protection against abuse.
Service providers and external links
Providers involved in delivering the website or handling enquiries may process information for those purposes:
- Contact forms: the website is configured to use Netlify Forms. When this feature is enabled by our host, submissions are processed and stored through Netlify. See Netlify's privacy policy.
- Google Fonts: the home page requests fonts from Google servers, which receive technical request information such as your IP address. See Google's privacy policy.
- WhatsApp: chat links take you to an external service. WhatsApp processes information under its own terms and privacy policy.
These providers may process information in countries other than your own. Information may also be disclosed where required by applicable law or to address fraud, abuse, or security incidents.
Cookies and browser storage
The website's own code does not set cookies, store personal information in browser storage, or include advertising or analytics scripts. Hosting providers and external services may use their own technologies as described in their privacy notices.
Retention and security
Enquiry information is kept for handling your request and related follow-up, subject to any applicable record-keeping obligations. The period depends on the nature of the enquiry and any resulting relationship. You can contact us to ask about information we hold or request its deletion.
No internet transmission or storage system can be guaranteed completely secure. Please limit the personal information you share to what is needed for your enquiry.
Your choices and requests
You can browse without submitting the contact form or opening WhatsApp. Depending on the law that applies to you, you may have rights to access, correct, delete, or obtain a copy of your personal information, restrict or object to processing, or withdraw consent where processing relies on it. You may also be able to complain to your local data protection authority.
To ask a privacy question or make a request, use our contact form and mention “Privacy request” in your message. Include enough information for us to identify the relevant enquiry. We may need to verify your identity before providing or deleting personal information.
Changes to this policy
We may update this policy as the website or our practices change. The date above identifies the latest revision.